Business service management is an approach used to manage business IT services. It promotes a customer-centric and business-focused approach to Service Management, aligning business objectives with Information Technology or Information Communication Technology from strategy through to operations


Business Service is distinctive in ensuring that business and customer objectives provide an input in this global market; and Dubai provides a number of dedicated and individual zones as heart of the IT infrastructure. Dubai Internet City, Dubai Media City and Dubai Silicon Oasis support these markets biggest IT leaders, whereas their operations and business hubs are executing their support for the success of these zones.

ServeU also caters for FM services to these various IT market leaders across these hubs and is having a very close business relationship along with extensive experience in business services. The services and leaders list are following;


  • MEP Maintenance & minor civil works
  • Cleaning & Office boy services
  • Cleaning & Pantry supplies
  • Security Services
  • Office relocation and workstation support
  • Other business supports


Working in partnership with your business

At ServeU, we will do more than implement solutions that enhance your housekeeping results. We will integrate seamlessly with your culture and operation, working closely with your management team to maintain service quality, contain costs, ensure guest satisfaction and encourage repeat business. We use our purchasing power to pass on savings to you, particularly regarding equipment and materials.


Managing environments for market leaders

Before choosing a housekeeping service provider, it’s good to know other organisations in your sector are already enjoying exceptional service. Our 2,000-strong team of people look after many of the UAE’s leading hotel and leisure group, you’re in safe hands.



[lvca_accordion style=”style2″][lvca_panel panel_title=”SUPPORTING YOUR BUSINESS GOALS”]Our service plan will be carefully aligned to deliver and exceed your standards. This culture will be continuously communicated to, and applied by our staff working for you.


We will work as an integrated team with your employees, energetically committed to their success and freeing them from facilities tasks.[/lvca_panel][lvca_panel panel_title=”SERVICE PERFORMANCE”]We will work closely with you to understand your service requirements, defined in a detailed services specification. We will self-monitor our performance and continuous reporting will show you our service levels.


Quality standards and response times are set for all ServeU staff to deliver consistently at every touch point. We take ownership of the facilities service and our people are focused on delivering at the highest level.[/lvca_panel][lvca_panel panel_title=”CUSTOMER FOCUS”]We will work with you to identify the specific needs of your operations and customise a solution with focus on high security, risk control and the resilience of your business.


We deliver services to create the working environments you need to optimise the effectiveness of your people.[/lvca_panel][lvca_panel panel_title=”EMPOWERING PEOPLE”]Our technically capable staff are trained and coached to supply a service that meets your specific requirements. They share your objectives for high standards, quality and excellence.


Our committed employees understand your need for a service culture which delivers a quality service to all users.[/lvca_panel][/lvca_accordion]